Communications

BP & HP Crisis Communication Lessons

ICangles Communications Post…

It’s been a busy 2010 in the world of crisis PR with two CEO’s of major companies gone—Tony Hayward of British Petroleum because of how he handled a crisis and Mark Hurd of Hewlett Packard for being at the center of one. In the case of Hayward he delivered a public relations case study of what not to do in a crisis. Although there is a lot to chose from in the way of his gaffes let’s focus on three highlights.

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Sometimes Say and Do Nothing

ICangles Communications Post…

Today, when I was doing a little web surfing on the latest sports news I couldn’t help but read about an ESPN article on basketball star LeBron James. I couldn’t help but come across it because LeBron’s PR team had gotten ESPN to kill the story after it was posted. As a result instead of one forgettable ESPN online article that I amongst others would never have paid any attention to, there are now a multitude of articles about the pulled article. Also, because of the age of the Internet that pulled article still lives on other websites.

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Prologue

Welcome to ICangles…

Investment & Communication Angles focuses on subjects germane to my professional experience—investments and communications consulting from investor and public relations to branding and marketing. I’m  categorizing most posts as either investment or communications related with investor relations posts getting dropped into the communications bucket. It may be a bit of an eclectic mix, but that is a fair characterization and by far not the worst that could be said about me. On a positive note some have found my musings on various subjects to be of interest, and hopefully you will also. Having previously been a magazine columnist and contributed articles to various publications I am looking forward to the freedom of blogging. I hope you will look forward to my occasional blog posts.